Friends & Family Test Results – June 2024

Our results are as follows:

Very Good - 24
Good - 8
Neither good nor poor - 4
Poor - 3
Very poor - 2
Don't know - 0

Positive feedback includes:
'Doctor coleman is a very dedicated Doctor,polite, good bedside manner. Does his very best to get things sorted for you.'

'Extremely professional and informative'

'Walked in for advice, receptionist was charming and efficient, had call from nurse and prescription issued 2 hrs later!'

'I feel I'm in safe hands, all the staff are friendly.'

Areas to consider for improvement:
- Improve access to appointments including face to face appointments
- Getting through on the telephone for appointments